Terms and Conditions clubmyr – Official Platform User Guide

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and clubmyr ("Platform", "us"). By accessing, registering, or using any part of the clubmyr platform — whether via web browser or mobile app — you automatically agree to comply with all terms stated in this document.

If you disagree with any part of these Terms, please discontinue use of the clubmyr platform. Continued use following any amendments to these Terms constitutes your acceptance of those changes.

To register and use clubmyr services, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the date of registration and throughout the period of platform use.
• An individual and not a company, business entity, or organization unless with express written approval from clubmyr.
• Not on any list of persons prohibited from playing due to a self-exclusion program or court order.
• Acting on your own behalf and not as a representative or agent of any third party.
• Having full legal capacity to enter into this binding agreement.

Each user is only allowed to hold one (1) active account at clubmyr. Registering multiple accounts is strictly prohibited and constitutes a serious breach of these Terms.

Information Required During Registration

• Full name as shown on your MyKad or valid passport.
• Valid identity card number or passport number.
• Accurate and correct date of birth.
• An active, reachable email address.
• An active Malaysian mobile phone number.

Identity Verification (KYC)

Clubmyr carries out a Know Your Customer (KYC) process to ensure the safety of all members and to comply with industry best practices. Documents that may be requested include a copy of your identification card, proof of address (utility bill or bank statement) and a screenshot or payment proof related to the deposit method used. Withdrawals above a certain threshold require completed KYC verification before they can be processed.

Clubmyr accepts deposits in Malaysian Ringgit (MYR) via a range of payment methods that are safe and convenient for local players.

• All deposits must be made from a bank account or eWallet registered in your own name. Third-party deposits are not accepted.
• Clubmyr reserves the right to request proof of payment or additional verification for suspicious deposits.
• Deposited funds may not be transferred or given to other users.

Clubmyr is committed to processing all valid withdrawal requests promptly and transparently. The following terms apply to winning withdrawals:

• Minimum withdrawal is MYR 30 per transaction.
• Withdrawals are processed within 24 to 48 business hours once all verifications are complete.
• Withdrawals can only be made to a bank account or eWallet that has been verified in your own name.
• Full KYC verification is required before your first withdrawal or any withdrawal exceeding a specified limit is processed.
• Clubmyr reserves the right to suspend withdrawals while an investigation is carried out if suspicious activity is detected on an account.

Clubmyr offers a variety of bonuses and promotions from time to time. Each bonus has its own specific terms and conditions that must be read and understood before being accepted.

General Bonus Terms

• Each bonus has a rollover requirement that must be met before a withdrawal is permitted.
• Bonuses are eligible for one account per individual, per IP address, per device, and per household.
• Clubmyr reserves the right to cancel any related bonuses and wins if any abuse attempt is detected.
• Bonuses are non-transferable, cannot be converted to cash, and cannot be moved to another account.
• Bonus expiry dates will be stated in the relevant promotion terms. Unused bonuses within the specified period will be automatically forfeited.

All games on the clubmyr platform — including Casino, Slots, Live Casino, Sports, Fish Shooting Games, and Betting — are subject to their respective rules as outlined by the relevant game providers and clubmyr platform policies.

• Game results are final and cannot be disputed unless a verifiable technical error is demonstrated.
• In the event of a technical disruption or system failure during a game session, clubmyr reserves the right to void the affected round and return the original wager to the user's account balance.
• Any attempt to use bot software, automated tools, or external assistance systems to gain an unfair advantage is strictly prohibited.
• Winnings that are excessively large due to a technical error, incorrect odds display, or software malfunction may be voided by clubmyr.

Clubmyr users are strictly prohibited from engaging in the following activities:

• Opening or using more than one account on the clubmyr platform.
• Providing false, inaccurate, or misleading information during registration or verification.
• Using another person's account or allowing others to use your account.
• Launching any cyberattack, hacking attempt, or exploitation of platform system vulnerabilities.
• Using any software or method to manipulate game outcomes or cheat the system.
• Transferring funds between accounts or engaging in any money laundering activity.
• Abusing the bonus or promotion system in an unauthorized or unethical manner.
• Harassing, threatening, or using abusive language towards support staff or other users.

Clubmyr takes the personal data protection of all members seriously. The collection, use and storage of your personal data is governed by Privacy Policy ours, which is separate and forms part of these Terms.

• Your personal data is used solely for account management, transaction processing, and customer support purposes.
• We do not sell or share your personal data with third parties for marketing purposes.
• All data is stored in a server environment protected by encryption and strict security measures.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

Clubmyr is committed to promoting responsible gaming practices among all users. We provide a range of self-management tools to help you play within healthy and enjoyable limits.

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum loss limit for a specific time period.
• Session Limit: Limit your playtime per session to avoid excessive gaming.
• Self-Exclusion: Request a temporary or permanent suspension of your account if you feel it is necessary.

For more information on responsible gaming and support resources, please visit the Responsible Gaming ours.

Clubmyr will not be held liable for any loss, damage or costs incurred by users arising from the following situations:

• Service disruptions caused by third-party technical issues, internet outages, or events beyond our control (force majeure).
• Losses resulting from the user's failure to safeguard their account login credentials.
• Indirect, incidental, or consequential damages arising from the use of our platform.
• Valid game results that are not in the user's favour.

Clubmyr's maximum liability to any user shall not exceed the active account balance held by that user at the time the claim is made.

Clubmyr reserves the right to suspend, freeze or terminate any user account at any time for the following reasons, without prior notice:

• Violation of any section within these Terms and Conditions.
• Activities suspected of fraud, money laundering, or other illegal conduct.
• Failure to submit requested verification documents within the specified timeframe.
• Use of multiple accounts or false identities.
• Abuse of bonuses, promotions, or platform systems.

Users may also voluntarily close their account at any time by contacting the clubmyr customer support team. Any valid balance in the account will be returned once all reviews are complete, subject to KYC verification and no outstanding wagers.

Clubmyr reserves the right to amend, update or modify these Terms and Conditions at any time without prior notice. The latest version of these Terms will always be available on the official clubmyr website. The "Updated" date at the top of this document will reflect the date of the most recent changes.

Any significant changes will be communicated to registered members via in-platform notifications or email. Your continued use of the platform after such changes are published constitutes your agreement to the amended terms.

These Terms and Conditions are governed by applicable laws and any disputes will be resolved through the appropriate process in accordance with procedures established by clubmyr.